I want to thank you for your timely response. You got right back to me tonight and I'm blown away, thanks. You guys have been first cabin, from start to finish, and I thank you. I'll never buy any software anywhere else.
I am happy to say that my computer has the product I purchased and is working well. Thank you so much for caring and following up. I will be a repeat customer just for that :)
I thank you for all the help and patience that you have given me and I do feel that I have been a bit of a nuisance with my many requests for help. All the team have been so helpful and polite that I will certainly buy any future software that I require from you. Also your rapid response to requests is second to none and I applaud you for it.
I had some trouble downloading the software myself but the customer support team helped promptly and solved all my issues to the highest level of satisfaction. Thanks.